You agree to the privacy policy below, and the Privacy Policy for Substack, the technology provider.
Effective Date: 25.06.2025
Last Updated: 25.06.2025
This Privacy Policy explains how ObsidianWays LLC ("we", "us", or "our") collects, uses, and protects your personal information when you visit or use our website at obsidianways.com (the "Website") and related membership services. We are committed to protecting your privacy and complying with all applicable data protection laws, including the European Union General Data Protection Regulation (GDPR).
1. Data Controller
ObsidianWays LLC
30 N Gould St, STE R
82801 Sheridan, Wyoming, USA
Contact Email: m@obsidianways.com
EU Representative (GDPR Art. 27):
StarseedQuest LTD
Ul. Petar Uvaliev 1
1700 Sofia Bulgaria
magic@starseedquest.com
2. What Information We Collect
Identity Data: Name, email address, account credentials
Contact Data: Email address, communication preferences
Financial Data: Payment info (processed securely via Stripe; we do not store card details)
Technical Data: IP address (anonymized where possible), browser/device info, usage analytics
Profile Data: Content preferences, membership tier, communication preferences
We do not intentionally collect sensitive personal data (e.g., race, religion, health).
3. How We Use Your Information
To provide and manage your membership account
To process payments and manage subscriptions
To deliver content and newsletters (with your consent)
To respond to your inquiries and provide customer support
To improve our website and services
To comply with legal obligations
4. Legal Basis for Processing
We process your data under these legal grounds:
Your consent (for newsletters, marketing, cookies)
Performance of a contract (membership, payments)
Our legitimate interests (website security, analytics)
Legal obligations (tax, compliance)
5. Cookies and Tracking
We use essential cookies for site functionality. Non-essential cookies (analytics/marketing) are only used with your consent. You can manage your cookie preferences at any time.
6. International Data Transfers
Your data may be processed in the USA and other countries. We use approved safeguards (such as the EU-US Data Privacy Framework and Standard Contractual Clauses) to protect your data during international transfers.
7. Data Retention
Membership/account data: as long as your account is active + up to 3 years after cancellation
Payment records: 7 years (for legal/tax purposes)
Newsletter data: until you unsubscribe + 1 year
Analytics data: up to 26 months
8. Your Rights (EU/UK Residents)
You have the right to:
Access your data
Correct inaccuracies
Request deletion ("right to be forgotten")
Restrict or object to processing
Data portability
Withdraw consent at any time
Lodge a complaint with your local data protection authority
To exercise your rights, contact us at m@obsidianways.com or our EU representative at magic@starseedquest.com
9. Data Security
We use industry-standard security measures (SSL encryption, access controls) to protect your data. No method is 100% secure; we cannot guarantee absolute security.
10. Third-Party Services
We use trusted third parties for:
Website hosting (Ghost)
Payment processing (Stripe)
Email/newsletter delivery
All third parties are required to comply with relevant privacy laws.
11. Children's Privacy
Our website is not intended for children under 16. We do not knowingly collect data from children under 16. If you believe we have collected such data, please contact us for prompt deletion.
12. Changes to This Policy
We may update this policy as needed. We will notify users of significant changes via email or a prominent notice on our website.
13. Contact Us
For privacy questions or to exercise your rights, contact:
ObsidianWays LLC
Email: m@obsidianways.com
EU Representative: magic@starseedquest.com
Address: 30 N Gould St, STE R, 82801 Sheridan, Wyoming, USA
